Organisational support
Critical incident support
Prompt, compassionate support following a traumatic or critical workplace incident.
About this service
A supportive way to move forward.
A critical incident can have a profound effect on the people directly involved, their colleagues and the wider organisation. Reactions may include shock, anxiety, disrupted sleep, difficulty concentrating, guilt or a sense of being overwhelmed.
Jindy offers trauma-informed support designed around the circumstances of the incident and the needs of those affected. The aim is to help contain the immediate impact, provide clear and compassionate support, and identify where further help may be appropriate.
Is this right for me?
Support may be appropriate following
A death, serious injury or medical emergency at work- Violence, abuse, threats or a frightening event
- A major accident or operational incident
- Exposure to distressing material or circumstances
- An incident affecting a team, service or community
- A situation leaving employees shocked or struggling to cope
What to expect
A considered response to an exceptional event
- 01
Initial consultation
We discuss what has happened, who may be affected, immediate risks and what support is already in place.
- 02
Tailored support
An appropriate response is agreed, which may include individual support, guidance for managers or sessions for affected staff.
- 03
Follow-up
We consider ongoing needs, signs that further help may be required and suitable onward support where necessary.
Practical information
Sessions and arrangements
- The response is tailored to the nature, scale and timing of the incident.
- Support may be delivered in person or remotely depending on circumstances and location.
- Please make contact to discuss availability, scope and fees. This is not an emergency response service.
Continue exploring
EMDR
A first conversation
Not sure which approach is right for you?
Get in touch to ask a question and discuss what support may suit your needs.